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Published on:

December 19, 2024

Alankar Mishra

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How to Open Jan Seva Kendra

Setting up a how to open Jan Seva Kendra or as it is also called the Common Service Center(CSC ) is another step under the Digital India program. These centres act as a point of contact for the provision of vital minimum public service utilities, social “welfare” schemes and services in healthcare, finance, education and agriculture particularly for rural and hinterland areas. This article gives step-by-step instructions on how to open a Jan Seva Kendra in India.

How to Open a Jan Seva Kendra: Step-by-Step

1. Understanding Jan Seva Kendra (CSC)

A Jan Seva Kendra is a constituent of the CSC scheme, concerning aiming at providing digital access to different government and private services in the remote regions of the country. They act as a link between the government and the citizens and ensure that the various e-governance projects are available to the target population.

2. Eligibility Criteria

In case you wish to apply for Jan Seva Kendra the following requirements are to be met by you concerning eligibility.

Age: You must be 18 years or older.

Education: Education till the 10th grade must be completed at a recognized institution in any country.

Computer Literacy: Basic knowledge of operating a computer.

Location: An appropriate place for establishing the centre.‍

3. Required Infrastructure

There are external requirements needed for establishing a feasible CSC:

1. Physical Space: An Area of at least 100-150 sq. ft. for a mini room.

2. Computing Equipment:

A minimum of two computers with 512MB RAM, 120GB hard disk and running on a newer OS Windows XP SP2 or higher.

UPS: Uninterrupted Power Supply with at least 5 hours of backup availability.

3. Peripherals:

Printers: Both an Inkjet and a Dot Matrix are required.

A scanner as well as a digital camera or a webcam is essential.

4. Internet Connectivity: Minimum requirement of 120 Kbps of speed however broadband or V-SAT is preferable.

5. Other Equipment: A biometric locker used for authentication, as well as a CD/DVD drive writer.

4. Documentation

Gather the following records for the application process:

Identity Proof: The following are acceptable: Aadhar Card, PAN Card, Voter ID, Driving License and Passport

Address Proof: Electricity bill, telephone bill, water bill, or passbook of a bank

Educational Certificates: You may submit the highest qualification certificates.

Photographs: You will need to submit a few recent passport-sized photos.

5. Registration Process

Use these steps to register as a Village Level Entrepreneur (VLE) and set up a CSC:

Obtain the Telecentre Entrepreneur Course (TEC) Certificate:

Enrol for the TEC, targeting to train VLEs on essential skills.

For further info go to cscregister.csccloud.in and enroll in the course.

Online Registration:

Go to the CSC Registration Website: register.csc.gov.in.

Select the “New VLE Registration” tab after clicking on “Apply”.

Enter your working phone number first, then choose a way to authenticate (IRIS, fingerprint or OTP).

Indicate your Aadhaar number and verify it using any of the selected authentication methods.

Enter personal details, and contact details, along with the supporting documents.

After completing the application, keep the application reference number for future tracking of the application.

Application Review:

The CSC authorities perform a quality check of the application.

To check the status of your application utilize the reference number in the CSC portal.

Approval and Training:

Once vetted, get login details of the Digital Seva Portal.

Attend any compulsory training sessions for an understanding of the servicing delivery mechanism.

6. Services Offered at Jan Seva Kendra

Once established, your CSC can provide a wide variety of services:

Government to Citizen (G2C) Services

Updating and enrolling for Aadhaar.

Applications for PAN cards.

Voter ID services.

Issuance of Death and Birth Certificates.

Registration under Various government schemes.

Business to Citizen (B2C) Services

Mobile and DTH Recharges.

Payment of utility bills.

E-commerce activities.

Financial Inclusion Services

Run banking services through the Business Correspondent model.

Selling the insurance products.

Enrolment in Pension schemes.

Educational Services

Programs for building digital literacy.

Online filling of the forms for various examinations.

7. Investment and Earnings

Investment: The costs of equipment, space, and others required for the initial setting up range between Rs 1.25 lakhs and Rs 1.5 lakhs.

Earnings: A range along with the volume of services provided can bring total monthly earnings anywhere between Rs 20000 and Rs 50000.

8. Support and Resources

To help VLEs, CSC e-Governance Services India Limited offers constant support that consists of:

Scheduled workshops.

Use of the Digital Seva Portal to offer services.

A particular helpdesk that assists with queries.

9. Key Considerations

Compliance: Please follow through with all the Visits and Service Standards issued by the CSC e-Governance Services India Limited.

‍Community Engagement: Spread awareness on the services rendered and actively involve the local community.

‍Continuous Learning: Develop an understanding of new services and technology which are introduced under the banner of CSC.

If you follow this guide with precision, you can establish a Jan Seva Kendra which can not only be an economically viable business but importantly also support the socio-economic growth of the community you are operating in.‍

Conclusion

Jan Seva Kendra’s are the centre for years to come, joining a cause to help contribute towards India's Digital India Mission while also building a sustainable business is both ideal and opportunistic. Once you meet the requirements: satisfying the eligibility criterion, ensuring the requisite infrastructure is in place, and registering yourself, you can be recognized as a Village Level Entrepreneur (VLE) and be able to offer essential services to the government as well as the private sectors in your area. It needs a small amount of investment but promises steady income and a great impact on the community. Keeping abreast of new services and remaining operational, your Jan Seva Kendra can become a very active digital touch point for the citizens.

FAQs

1. What is a Jan Seva Kendra?

The Jan Seva Kendra, popularly called a Common Service Center (CSC), is a digital touch point that avails a wide range of government as well as private services such as Aadhaar enrollment, banking, bill payments, etc.

2. Who is eligible to open a Jan Seva Kendra?

A person having a minimum qualification of a 10th pass and computer basics along with the age of at least 18 years may also apply to open Jan Seva Kendra.

3. What documents are required to register for a CSC?

Aadhaar and PAN as identification, utility bills and bank passbooks as proof of residence, diplomas and recent passport-size photos.

4. What is the initial investment to open a Jan Seva Kendra?

The starting-up cost varies from ₹ 1.25 To ₹ 1.50 Lakh which also includes basic facilities like computers, internet, biometric devices and any other equipment.

5. How can I apply for a Jan Seva Kendra?

Having said this, one must acquire the Telecentre Entrepreneur Course (TEC) certificate before applying online through the CSC registration portal (register.csc.gov.in)

6. What services can be provided at a Jan Seva Kendra?

The offers cover registrations for government schemes, Aadhaar changes, PAN registration, opening of a bank account, getting an insurance policy, making a payment of utility bills, and offering basic computer education.